Reviews
Reviews
Always at the end of the phone for advice. Phoned regularly for updates and always listened to concerns. Even visited at a nursing home and the staff at the home were able to contact you with any concerns.
Kathy Freeman has been a constant help.
And there is nothing that could be improved.
Lovely atmosphere - calm, caring , bright and optimistic. Good information and support. Nothing is too much trouble.
Super massage therapy. a really positive place to be.
The care I have received has been the best, and more than I had expected.
Not only to myself but the support given to my wife, for which am grateful.
Efficiency and speed of service.
Very friendly, helpful and well informed staff.
Excellent facilities.
Willingness to accommodate requests.
-No improvements spring to mind, at present.
Harriet was very reliable when it came to phoning men back. She let me rant to the phone without trying to stop me. I felt she had empathy but was practical too.
Gave information when I wanted it.
They give you the best care they can.
The counsellor really gave me the opportunity to talk about whatever I needed at all. I think I had more sessions than I was going to have initially and even then we decided [mutually] that we should bring them to an end, and when this would be.
Advice time excellent a practical support/action from community nurse specialist good. emotional support from CNS would have been better. Had to actively contact CNS for referral to bereavement services when feeling rather vulnerable and the immediate days following my husbands death.
Felt rather abandoned by service.